Returns & Exchanges

We want you to feel as magical as a Winx fairy in your new fashion finds. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our Return Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack with Magic

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.